Frequently Asked Questions

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Email us at hello@cakeparty.au.  We need to know the date, the size of cake or number of cupcakes and design or style of cake in order to provide an accurate quote. We will endeavour to respond within 48hrs.  Full payment is required if within 7 days of ordering. 50% deposit if more than 7 days  No order is confirmed until paid in full. Payment can be made by bank transfer, credit link or in store. Alternatively email or phone us to discuss your request. All payments are final. No refunds on custom cakes. 

We take all reasonable care in the preparation of our cakes, please consider that all items are produced in our dedicated kitchen facility, which handles a range of food products, including but not limited to, milk, eggs, peanuts, gluten, etc. It is not possible to guarantee the total absence of any of these ingredients in any of our cakes. We can bake egg free cakes on request.

We love designing and can help with decision making if you need it. We don’t make fondant cakes. Some fondant decorations however not a full fondant covered cake (Including fruit cake. Ask Grandma if she can make one for you).  We don’t bake mud cakes (grab one at the supermarket and hack it!) or rainbow layer cakes (90’s called and wanted them back).  No gluten free or vegan cakes.